a) I am willing to work harder than I have to in order to contribute to the success of my company/ organization. [Ich bin bereit, härter zu arbeiten als ich muss, um zum Erfolg meiner Firma/ Organisation beizutragen.]
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Item Text:
a) I am willing to work harder than I have to in order to contribute to the success of my company/ organization. [Ich bin bereit, härter zu arbeiten als ich muss, um zum Erfolg meiner Firma/ Organisation beizutragen.]
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Recommendations:
We recommend adding the word "current" to this statement (see item c) to make it clear that the statement refers to current and not former employment. We also suggest that the subordinate clause be placed at the beginning of the sentence to prevent it from being ignored when answering the item. A possible formulation would be:
“To contribute to the success of my current company/organization, I am willing to work harder than I normally have to.”
[„Um zum Erfolg meiner jetzigen Firma/Organisation beizutragen, bin ich bereit, härter zu arbeiten als ich normalerweise muss.“]
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Findings:
Two thirds (n = 10) of the test persons agree or strongly agree with the statement.
Test person 05 spontaneously comments that it is unclear to her whether this item refers only to the company/organization she is currently working for or whether it is more a general attitude: "I ask myself, is this about my company where I am currently working? Or, if I were to work for another company tomorrow, that I could now name my future company? I am just thinking about whether this is a general question. Am I generally willing to do these things for my company or is it a snapshot of the current company?” (TP 05). This respondent states that an explicit reference to the "current" company, as in item c), would clarify the intention of the question and facilitate the answer.
The spontaneous comments of test subject 08 and test subject 12 make it clear that item a) may be difficult for civil servants or employees in non-profit organizations to answer because these companies/organizations are not geared to maximize profits and it is therefore unclear how the success of the companies/organizations can be measured:
- “So now I'm thinking more about my second job, not my main job at the university. Because working at the university doesn't really help anyone because it's just not a company. It's just a different organisational structure. With the other job, where profit is made, I'm willing to do it.“ (TP 08)
- “That's hard to answer because I'm a civil servant.“ (TP 12)
When asked whether the respondents thought about their company/organization, their job or their profession when answering the statement, nine respondents stated that they thought about their company/organization (as intended by the questionnaire developers). However, one of these nine test persons (TP 06, strongly agree) only referred "indirectly" to the success of the company/organization: "As a scientist I work more for myself, but of course I contribute to the success of the organization. But first and foremost I work for myself. I'm willing to work harder to get my habilitation as soon as possible.” (TP 06)
Test person 14 (strongly disagree) thought of their current job when answering the statement, and test person 02 (don’t know) - due to the misinterpretation of the term "organization" - thought of different activities in different companies.
The remaining four test subjects (TP 03, TP 04, TP 09, TP 13) ignored the subordinate clause "to contribute to the success of my company/organization" when answering the statement and only referred to whether they were generally willing or able to work harder than necessary (for whatever purpose) when answering the item:
- “That always pays off once in a while. If I work a few overtime hours, that you can stay at home for a day.“ (TP 03)
- “I have already worked as a meat cutter on the assembly line, sometimes 20 hour shifts. So I guess it can't get any worse than that. Well, I'm certainly willing to work harder.“ (TP 04)
- “I can't work any harder. I'm in sales, there's a day and then there's a day. So I'm not under pressure to achieve certain goals. I don't have to generate mandatory sales.“ (TP 09)
- “I am of the opinion that my work is of good quality and that I contribute enough. Therefore I would not want to work even harder. But I would not want to work less either. It's okay the way it is now.“ (TP 13)
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Question Topic:
Job and career/ Job motivation & attitudes
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Construct:
Commitment to employer
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Yes
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b) I am proud to work for my company/organization. [Ich bin stolz darauf, für meine Firma/Organisation zu arbeiten.]
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Item Text:
b) I am proud to work for my company/organization. [Ich bin stolz darauf, für meine Firma/Organisation zu arbeiten.]
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Recommendations:
Again, we recommend adding the word "current" to the statement to make it clear that the statement refers to current and not former employment:
“I am proud to work for my current company/organization.”
[„Ich bin stolz darauf, für meine jetzige Firma/Organisation zu arbeiten.“]
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Findings:
The majority of the test persons (n = 11) agree or strongly agree with this statement. Two test persons (TP 09, TP 15) answer with "neither nor" and two other test persons answer with "Don’t know" (TP 02, TP 14). Subject 02 justifies her "don’t know" answer with difficulties in understanding the term "organization" (see general findings on question 5) and subject 14 states that she has problems with the answer scale in this statement: She can only "rather agree" and since this category is not offered, she chooses "Don’t know.“
With the exception of test person 02, all test persons stated that they had thought of their company/organization when answering this statement. Four of these respondents (TP 09, TP 11, TP 13, TP 15) also note that the phrase "be proud" is too strong or somewhat exaggerated:
- “I'm not really proud. I like the work, but pride is a bit over the top. I would just never leave there because I enjoy it. I like working there.“ (TP 09)
- “The "pride" thing is always one of those things. We Germans have a problem with that. I like working for the company and I'm willing to do a bit more for it. That's why I "agree" and not "totally agree". That's too absolute for me.“ (TP 11)
- “Sometimes one is a little afraid to express such opinions, with "proud to work for this company". It's maybe a little American-inspired. But I can't say that I don't value my company, so I rather agree with that. Although I personally would not make such a statement right now.“ (TP 13)
- “There is no special "pride" in that for me." (TP 15)
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Question Topic:
Job and career/ Job motivation & attitudes
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Construct:
Commitment to employer
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Yes
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c) I would refuse another, better paid job to stay with my current company/organization. [Ich würde eine andere, besser bezahlte Stelle ablehnen, um bei meiner jetzigen Firma/Organisation zu bleiben.]
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Item Text:
c) I would refuse another, better paid job to stay with my current company/organization. [Ich würde eine andere, besser bezahlte Stelle ablehnen, um bei meiner jetzigen Firma/Organisation zu bleiben.]
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Recommendations:
We recommend avoiding the negative wording "reject" in this statement, as this causes difficulties in using the response scale. A possible reformulation would be:
“I would stay with my current company/organization, even if they offered me another, better-paid position."
[„Ich würde bei meiner jetzigen Firma/Organisation bleiben, auch wenn man mir eine andere, besser bezahlte Stelle anbieten würde.“]
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Findings:
Three test persons (TP 02, TP 11, TP 14) answered with "Don’t know" and justified their answer with the fact that it depends on the respective circumstances whether one would refuse such a position or not. Several factors (and not only payment) would play a role here: "The statement is formulated too generally. There are certainly 1,000 other reasons why you would turn something down, and not just because the current company is so great. It depends on the individual case, the situation. For example, whether the head of the other company is good." (TP 14)
The remaining test persons agree (n = 5) and disagree (n = 7) with the statement in approximately equal parts. However, the questions of the test leaders made it clear that in this second group a total of three test persons (TP 03, TP 04, TP 09) had ticked off a "wrong" answer because of the negatively formulated item and the associated difficulty in expressing with the answer scale that they wanted to stay with the current company or felt comfortable with it, and actually wanted to answer "agree" instead of "disagree”:
- “I'm walking to work in five minutes. I enjoy my job. And then for 2 or 3 euros more a month, I wouldn't drive an hour or so." (TP 03, disagree)
- “Well, actually, I don't agree with that (that I would switch). It's going well at the moment and a better paid job, that would be a new challenge again and why not keep something that's going well?" (TP 04, disagree)
- “I don't know how I would like to work somewhere else, that's the problem. Maybe I would improve financially, but maybe not in terms of the way I interact with people at work. You have to consider that." (TP 09, disagree)
Two other test persons (TP 07, TP 08) stated that they had difficulties in answering the statement due to its negative formulation:
- “No, I would stay with my company. "Reject"...? So I have to agree here, right? I agree to disagree? Yes, that's right.“ (TP 07)
- “I had to read that statement twice. I would have simply formulated the statement differently. I would always phrase it positively, instead of "reject" then "accept". Like "I would accept another, better paid job to make more money or to have advantages over my current company.“ (TP 08)
With the exception of test person 02 and test person 04, all test persons state on request that they thought of their company or organization when answering the statement.
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Question Topic:
Job and career/ Job motivation & attitudes
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Construct:
Commitment to employer
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Yes
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