Multi-Item Scale:
Item Text:
a) …the waiting time for your turn? [die Wartezeit, bis Sie an der Reihe waren?]
Different Answer Format Tested:
Nein
Findings:
Arabic
AR01 asks spontaneously whether this refers to the waiting time until you get an appointment with the doctor or whether it refers to the waiting time in the waiting room.
AR01 asks spontaneously whether this refers to the waiting time until you get an appointment with the doctor or whether it refers to the waiting time in the waiting room.
Recommendations:
Due to the spontaneous remark in the interview, we recommend a slight rewording: ... the waiting time in the doctor’s office until it was your turn? [… die Wartezeit in der Praxis, bis Sie an der Reihe waren?]
Question tested:
true