English version: a) The time spent on repetitive and routine tasks
German version: a) Die Zeit, die mit Wiederholungs- und Routineaufgaben verbracht wird
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No
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English version: b) My work productivity
German version: b) Meine Arbeitsproduktivität
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No
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English version: c) The opportunities to be creative
German version: c) Meine Möglichkeit, kreativ zu sein
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No
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English version: d) The freedom and independence in organising my tasks
German version: d) Die Freiheit und Selbstständigkeit bei der Organisation meiner Aufgaben
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No
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English version: f) The monitoring of my performance at work
German version: f) Die Überwachung meiner Arbeitsleistung
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No
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English version: g) The need to learn new things
German version: g) Die Notwendigkeit, neue Dinge zu lernen
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No
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English version: h) The collaboration and cooperation with colleagues or business partners
German version: h) Zusammenarbeit mit Kollegen oder Geschäftspartnern
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No
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English version: i) The amount of irregular working hours (night, weekend, shift work)
German version: i) Die Höhe der unregelmäßigen Arbeitszeiten (Nacht-/ Wochenend-/ Schichtarbeit)
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Item Text:
English version:
i) The amount of irregular working hours (night, weekend, shift work)
German version: i) Die Höhe der unregelmäßigen Arbeitszeiten (Nacht-/ Wochenend-/ Schichtarbeit)
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Recommendations:
No changes recommended.
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Findings:
The pretesting study assessed the last item of this item battery in
more detail (“The amount of irregular working hours (night, weekend, shift work)”). For this item, most
of the respondents indicated that the usage of computers, laptops, smartphones, or other computerised
equipment at work brought no relevant change with regard to the irregularity of working hours
(British respondents: 72.22 percent, German respondents: 81.63 percent). Only 11.11 percent of the
British respondents and 12.24 percent of the German respondent answered that the amount of irregular
working hours increased and 16.67 of the British respondents and 6.12 of the German respondents
reported that the number of irregular hours decreased.
All respondents that chose the answer category “Increase” or “Decrease” at item 10i) received a category
selection probe that encouraged respondents to explain their answer a little further and to provide
reasons for their answer selection. Depending on the previous answer selection the introductory
sentence of the probe was adapted to the answer selection for item 10i) (e.g., respondents that chose
“decrease” at item 10i) received the introductory sentence: “You answered that the usage of computers
etc. decreased the amount if irregular working hours.”). Given the filter condition in this questionnaire
and the respondents’ answer selection at item 10i), only a small subset of all respondents received
this probe (15 British respondents and 9 German respondents).
In total, 12 respondents (6 British respondents and 6 German respondents) chose the answer value
“increase” for question 10i) and, thus, the probe inquired for the reason for an increase of irregular
working hours. All German respondents and one British respondent pointed to an increase of their
workload. For example respondent 91 explained that there was a “greater workload as a result of
more tasks” and respondent 340 clarified that “there have been a lot of projects recently that required
more overtime than usual and, due to worse staffing, fewer employees had to cope with the
tasks which arose.” Half of the British respondents remarked that the amount of irregular working
hours increased because the usage of computers led to more flexibility of the working hours and constant
accessibility, e.g., through the possibility “to work from home in the evenings and weekends”
(British respondent, ID 162). One British respondent (ID 108) also pointed to the pressure to work efficiently:
“If we don't use computer properly then the working hours will increase.”
Besides respondents who provided reasons for an increase of irregular working hours, some respondents
(9 British respondents, 3 German respondents) selected the answer option “Decrease” at item 10i).
As a consequence, these respondents were asked for the reasons for a decrease of irregular working
hours due to the usage of computers and similar devices. Two British and three German respondents
mentioned the aspects of an increased flexibility and independence due to an automatization of processes
that helped to switch from irregular to regular working hours. Here are two examples that fall
in this category:
- “With the ability to schedule things to happen automatically without you having to be woken
to set them off mean that my working hours became more normal.” (British respondent, ID
377)
- “Because I know exactly when I begin and exactly when I stop and I don't have to do overtime,
as I can estimate precisely when I will have completed what.” (German respondent, ID
328)
Two British respondents also remarked that the usage of computers led to an increased productivity.
For example, respondent 368 explained that she “was more productive so [I] didn't have to spend
longer than needed on work.” Further reasons that were mentioned (by one respondent each) were the
change to tasks that are not computer related and a decreasing workload. One response was unusable
and one British respondent provided a “Don’t know” response.
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Question Topic:
Digitalization/ Use of digital systems
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Construct:
Impact of ICT on job characteristics
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Yes
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